The Value Added Tax (V.A.T.) in Austria is 20% generally, but this is reduced to 10% on food and clothing and certain tourism services. If you are planning to take your purchases with you when you leave Austria (export them), you can get a refund. Wine and spirits are heavily taxed—nearly half of the sale price goes to taxes. For every contract signed in Austria (for example, car-rental agreements), you pay an extra 1% tax to the government, so tax on a rental car is 21%.
When making a purchase, ask for a V.A.T. refund form and find out whether the merchant gives refunds—not all stores do, nor are they required to. Have the form stamped like any customs form by customs officials when you leave the country, or if you're visiting several European Union countries, when you leave the EU. After you're through passport control, take the form to a refund-service counter for an on-the-spot refund (which is usually the quickest and easiest option), or mail it to the address on the form (or the envelope with it) after you arrive home. You receive the total refund stated on the form, but the processing time can be long, especially if you request a credit-card adjustment.
Global Refund is a Europe-wide service with 225,000 affiliated stores and more than 700 refund counters at major airports and border crossings. Its refund form, called a Tax Free Check, is the most common across the European continent. The service issues refunds in the form of cash, check, or credit-card adjustment.
Global Refund. www.globalrefund.com.